FAQs

The FitcareHealth Weight Management Programme is a structured wellness plan designed to support appetite control, portion management, metabolism, and healthier eating habits as part of a balanced lifestyle. It is suitable for people who want help controlling cravings, reducing overeating, and stayThe FitcareHealth Weight Management Programme is a structured wellness plan designed to support appetite control, portion management, metabolism, and healthier eating habits as part of a balanced lifestyle. It is suitable for people who want help controlling cravings, reducing overeating, and stThe FitcareHealth Weight Management Programme is a structured wellness plan designed to support appetite control, portion management, metabolism, and healthier eating habits as part of a balanced lifestyle. It is suitable for people who want help controlling cravings, reducing overeating, and stThe FitcareHealth Weight Management Programme is a structured wellness plan designed to support appetite control, portion management, metabolism, and healthier eating habits as part of a balanced lifestyle. It is suitable for people who want help controlling cravings, reducing overeating, and staying consistent with their weight goals.

You start by booking a Weight Management Consultation on the FitcareHealth website or via WhatsApp. During your consultation, we will review your goals, lifestyle, and health information. After this, we will go through the available options with you and help you select the most suitable programme. Eligible clients will then receive a private booking and payment link to begin.

Some weight-management options require guidance and screening to ensure they are safe and suitable for you. The consultation allows FitcareHealth to recommend the correct level of support based on your individual needs.

FitcareHealth provides different levels of support, including: • Daily appetite and metabolism support • Advanced appetite-control programmes (available only after consultation) • Herbal and nutritional support products

Slim Drops are a daily liquid supplement designed to support appetite control, reduce cravings, and assist with portion management. They are ideal for people who want gentle, consistent support without intensive programmes.

Take 10 drops under the tongue once daily, preferably in the morning. Hold under the tongue for 30–60 seconds before swallowing. Each bottle lasts 30 days. Slim Drops can be used alone or alongside other FitcareHealth weight-management support.

he FitcareHealth Weight Management Tea is a herbal blend designed to support digestion, reduce bloating, encourage fat metabolism, and support natural detox processes. It is often used alongside Slim Drops or other programmes.

Drink one cup daily, preferably in the evening or after meals. The tea supports digestion, water balance, and overall body reset when used consistently.

Yes. Many clients use Slim Drops in the morning and Weight Management Tea in the evening for more complete daily support. This combination helps support appetite, digestion, and metabolism.

Most FitcareHealth weight-management products last 30 days. Advanced programmes may run for 4–12 weeks, depending on your plan. Your FitcareHealth advisor will guide you during your consultation.

Results vary from person to person. Many clients notice changes in appetite, cravings, and portion control within the first 1–2 weeks. Physical changes depend on diet, movement, and consistency.

All clients complete a health form and may be reviewed before starting certain programmes. This ensures safety and suitability.

Yes. Many clients combine weight-management support with Pilates or wellness treatments for more structured results.

By booking a Pilates session or purchasing a membership with The Lavender Room by FitCare Health, you confirm that you have read, understood, and agreed to the following terms.

FitcareHealth currently operates a physical centre only in Lagos, Nigeria. In the UK we provide: • Online consultations • Product delivery • Weight-management support

No. We do not offer pickup services in the UK. All UK orders are delivered.

Nigeria: 1–3 working days UK & International: 5–10 working days (depending on customs and courier)

Yes. A tracking number will be sent once your order is dispatched.

Delays can occur due to couriers, customs, or high order volumes. If this happens, please contact FitcareHealth for assistance.

No. For hygiene and safety reasons, FitcareHealth does not accept returns or exchanges once an order has been delivered.

A replacement or refund is only issued if: • The wrong product was sent, or • The internal product is damaged or faulty on arrival Outer packaging damage alone does not qualify unless the product inside is affected.

You must contact FitcareHealth within 48 hours of delivery with: • Your order number • Photos of the product • A description of the issue Once reviewed and approved, we will arrange a replacement or refund.

No. We do not refund or exchange for: • Change of mind • Opened products • Used products • Personal preference All sales are final once delivered.